After reviewing your feedback, the team believes the hairline of the Jade wig you received is just normal. The Jade wig is designed with a sparse hairline (which is popular these days) to create a more realistic look. You can check out this video to see our influencer wearing the Jade wig with the same hairline: https://www.instagram.com/p/C5_LqO9RrzG/. Applying a little makeup to this "sparse point" is a great tip for achieving an even more natural hairline. You can check this tutorial video out - https://www.instagram.com/p/C8YKbONPhS_/
We understand that you may not like this hairline style. We'd be happy to offer you a free return label so you can send the wig back for us to add one more row of hair, making the wig look a bit fuller along the hairline.
Let us know how you'd like to proceed.
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